Bench Africa provided prompt response when looking at booking the climb at Mount Kilimanjaro. Even after the booking was made, they provided a quick response when questions were provided. The company that bench Africa use to complete the trek were also great.
Would like to see the packages that are sent and provided to clients be sent in the mail earlier than current procedures as we were already away and missed the itinerary and information that was inside these packs.
A list of helpful items would be great to send to clients heading on the trek as this would be useful for those who haven't done much trekking before. It is lucky we contacted a friend who had completed the climb before and told us some important items to take, which we would have not thought of taking.